Legal Warning 2016-12-20T11:33:16+00:00


This website is the property of RED DIGITAL DE TELECOMUNICACIONES DE LAS ISLAS BALEARES, S.L. with fiscal address at Plaza Mayor nº 8, 0760 Pollença, Balearic Islands and with Corporate ID no. B-57481517, registered in the Companies Registry of Palma de Mallorca under FOLIO 178, VOLUME 2267, SHEET PM-57911, 1st entry.

Apart from the company address, at Calle Santo Domingo nº 31, 07460 Pollença, Balearic Islands, users can use the following email address to send requests, questionnaires or claims:

Conditions of Use of the Website

These Conditions of Use govern the access and use of this website. Use of this website grants the condition of user of the same from the time of access and start of navigation by the same, accessing any of its contents, from the same moment that the user expressly accepts the following general conditions. Likewise, the user accepts the particular conditions applicable to the different services and products offered by the company of the website.

The user is obligated from the time they accept to use the website, the contents and services in accordance with the law, good customs and public order. Using due diligence regarding to nature of the service that they are using through the website.

To not enter, store or divulge any information or material of any kind in breach of morality, public order, fundamental rights, public freedoms, honour, intimacy or image of third parties and in general current regulations:

Expressly prohibit any act that may damage, render unusable, inaccessible or damage the website, its contents or its services, or which prevent normal usage of it by other Users.
The User expressly undertakes to not destroy, alter, render unusable or damage the data, programs or electronic documents located on the website.
The user undertakes to not enter, store or divulge any computer program, data, virus, code, hardware equipment or telecommunications equipment or any other instrument or electronic or physical device that may be capable of damaging the website, in any of the services, or in any of the equipment, systems or networks of the company, of any another user, of the providers or in general any third party, or which in any way is capable of causing any type of alteration or impede the normal functioning of the same.
The user may not carry out publicity, promotional or commercial activity through the Portal, nor use the contents and in particular the information obtained through the Portal to send publicity or messages with the personal data of third parties.
Any action is prohibited that may imply destroying, altering, using, rendering unusable or damaging data, information, program or electronic documents of the entity, its providers or third parties.
Any action is prohibited which implies the breach of intellectual, industrial property rights or third-party secrets, and in general it is expressly prohibited to use any content that the user is not the owner of in accordance with the law, or to make it available to third parties.
The user is prohibited from “spam” acts and practices in the use of the website or the information and services for the purposes of selling or other commercial purposes, to a multitude of people without previously requesting it and having it consented to, nor any other unsolicited messages without the prior consent of a multitude of persons, and to not send unsolicited chain mail without prior consent, nor to use distribution lists that the user may have access to through the website.
The entity reserves the right to take any legal action against those who infringe upon the obligations taken.


The entity reserves the right to unilaterally modify these conditions at any time and without prior notice. In these cases, they will be published and a notice will be posted as soon as possible. Likewise, the entity reserves the right to unilaterally modify the presentation and configuration of the Website at any time and without prior notice.
Links to Third Parties

This Legal Warning refers solely to the website and the contents of the entity, and do not apply to the links or to websites of third parties accessible through the website. The entity is not responsible for the content of any of the landing pages of a link, nor any link included on a website that is accessed through the entity’s website.
Intellectual and Industrial Property

All the contents of the Website are the exclusive property of the entity and, including but not limited to, graphic design, the source code, logos, texts, graphs, illustrations, photographs, and other elements that appear on the Website. Likewise, commercial names, brands or distinctive signs of any kind of content on the Website are protected by the Intellectual and Industrial Property Law. The entity has the sole rights of use of the aforementioned intellectual property, in any form and, in particular, rights to reproduction, distribution and public communication. The user is prohibited from any total or partial use without consent of any of the contents of the website that make up the intellectual or industrial property rights of the entity on the page and/or its contents.

The entity reserves the right to take any kind of legal action against any User who takes an action that implies reproduction, distribution, marketing, transformation, and in general, any other form of use, by any means, in full or in part, of the contents of the Website which may constitute a breach of intellectual and/or industrial property rights of the same.

For the purposes of this Legal Warning, and for any communication that may be necessary between the entity and the User, they must be directed via email at Communications by the entity to the User will be carried out according to the data provided by the latter when registering on the website. The User expressly accepts, for all communications in connection with the use of the website and/or contracting of service in the offers, the use of email as a valid procedure to issue said notifications.

Applicable Legislation. Submission to Jurisdiction

These conditions shall be governed by Spanish law, which will apply in any matter not covered by this contract regarding interpretation, validity and execution. The parties expressly renounce any jurisdiction that may correspond to them and expressly submit themselves to the Courts and Tribunals of Palma de Mallorca to resolve any controversy that may arise in the interpretation or execution of these contractual conditions.

Regime of Responsibilities

The user recognizes and accepts that the use of the website, as well as the rendering of services and/or sale of products offered therein shall be at their own risk and their full responsibility.
The entity is not liable for the damages caused to the user due to the latter’s breach of the Law, morality and good customs, as well as public order, or the use of products and/or services offered in an undiligent or incorrect way, or with illegal purposes or purposes contrary to that established in this Legal Warning. Specifically, those derived from these actions: breach of industrial and intellectual property rights, breach of professional secrets, breach of rights to honour, personal and familiar intimacy and the image of persons, and those related to the protection of children and young people, the carrying out of unfair competition actions, the carrying out of illegal publicity or acts that constitute an offence or of a pornographic nature. The illegality or lack of truth, exactness, reliability, pertinence, timeliness or exhaustiveness of the contents and information transmitted or made available to the users not carried out directly by the entity.
The entity under no circumstances is liable for damages suffered by the user due to interruptions, computer viruses, failures and/or disconnections in the operations of this electronic system or in the computer devices and equipment of the Users, due to causes that the entity has no control over, which may impede or delay the rendering of the services or browsing through the system, the availability, accessibility, and functioning of continuity of the linked sites.
Under no circumstances will the entity be liable for the damages suffered by the user due to the quality, legality, reliability, usefulness, truthfulness, validity, exhaustiveness and/or authenticity of the content existing on the linked sites, and will not be liable for the maintenance, rendering or transmission of contents existing on the linked sites.
The entity under no circumstances will be liable for damages suffered by the user due to delays or blocks in usage caused by deficiencies or overloads of internet or in other electronic systems.
The entity under no circumstance will be liable for damages suffered by the user which may be caused by third parties via illegal interferences out of the control of the portal which are not attributable to the entity.
The entity under no circumstance will be liable for damages suffered by the user due to the impossibility to provide the Service, sell products and/or permit access due to causes not attributable to the entity, due to the User, third parties, or in cases of force majeure; as well as the incompliance or defective compliance or termination for any reason with the contracts made third parties connected to the rendering of services via the Website.
The entity under no circumstance will be liable for damages suffered by the user which may be caused by the existence of viruses on the computer system, electronic documents or files of the users. Similarly, due to the presence of viruses in the services rendered by third parties through the Website, causing alterations in the computer system, electronic documents or files of third parties.
The entity under no circumstances is liable for the damages that may be caused by any knowledge that unauthorized third parties may have on the class, conditions, characteristics and circumstances of access and use that the user make of the Website and information and services, as well as incompliance by the users with their obligations in connection with personal data.
The entity is not responsible for the contents, services, information and in general anything that may appear on the website that may be accessed through the link established on the latter.
In the case that any of the general and/or particular conditions as applicable, is declared to be null and/or void, this will not affect the effectiveness of the rest which will continue to link the parties. If any of the parties wishes to renounce any demand for a certain time for compliance with any of the general and/or particular conditions as applicable, as are established; this will not imply a general renouncement to the compliance of the rest of the conditions nor will it imply the creation of any right acquired by the other party.


Llamadas a fijos y móviles nacionales e itinerancia en eurozona: 0,0551€/minuto
Establecimiento de llamada: 0,1815€
SMS nacional e itinerancia en eurozona: 0,1815/SMS
SMS internacional: 0,3025€/SMS
Navegación nacional e itinerancia en eurozona: 0,0363€/Mega, con un límite de navegación al mes de 2 Gigas, superado dicho límite se reduce la velocidad a 4kbps. Consumidos 90 Megas a velocidad reducida, se cortan los datos hasta el mes siguiente

Tarifas aplicables en caso de uso no razonable
Llamadas a fijos y móviles nacionales: 0,30€/minuto
Establecimiento de llamada: 0,30€
Navegación nacional: 0,05€/Mega

Cargos adicionales en caso de uso no razonable en itinerancia en eurozona
Llamadas a fijos y móviles de eurozona:
Navegación de datos: 0,009317€/Mega
SMS: 0,0121€/SMS

Resto de tráfico en caso de uso no razonable
Se perderán los efectos de descuentos, promociones o bonos aplicados. Se facturarán al cliente final todos los minutos y datos consumidos según las tarifas de consumo no razonable, así como las cuotas correspondientes de la tarifa contratada, reservándose IB-RED el derecho a suspender el tráfico de las líneas afectadas conforme a la legalidad vigente.

Consultar resto de tarifas: internacional, roaming y números especiales.


Las normas de uso razonable aplicables a todas las tarifas IB-RED en vigor en cada momento, sin excepción, serán las indicadas a continuación:

En caso de incumplimiento de cualquiera de las anteriores normas, esto es, de realizar un uso no razonable, será de aplicación las tarifas de uso no razonable contenidas en la TARIFA ESTÁNDAR FLEXI y ello sin perjuicio de lo dispuesto en el Contrato.


1 Giga de datos con navegación compatible 4G limitada a 16kbps en todas las modalidades de datos nacionales e itinerancia en eurozona según condiciones legales vigentes. Superada la navegación contratada de datos o alcanzado el fin de mes, el bono se corta • Bono aplicable sólo a líneas con tarifas con bonos de datos contratados • No prorrateable y autorrenovable • Sujeto a normas de uso razonable • Tarifa sin permanencia.


1 Giga de dades amb navegació compatible 4G limitada a 16kbps en totes les modalitats de dades nacionals i itinerància en eurozona segons condicions legals vigents. Superada la navegació contractada de dades o arribat el final de mes, el abonament es talla • Aplicable únicament a línies amb tarifes amb abonaments de dades contractades • No prorrateable ni autorrenovable • Subjecte a normes d’ús raonable • Tarifa sense permanència.


Les normes d’ús raonable aplicables a totes les tarifes IB-RED en vigor a cada moment, sense excepció, seran les indicades a continuació:

En cas d’incompliment de qualsevol de les anteriors normes, això és, de realitzar un ús no raonable, serà aplicable el tarifari d’ús no raonable contingut en la TARIFA ESTÀNDARD FLEXI i això sense perjudici del que es disposa en el Contracte.


Trucades a fixes i mòbils nacionals i itinerància en eurozona: 0,0551€/minut
Establiment de trucada: 0,1815€
SMS nacional i itinerància en eurozona: 0,1815/SMS
SMS internacional: 0,3025€/SMS
Navegació nacional i itinerància en eurozona: 0,0363€/Mega, amb un límit de navegació en el mes de 2 Gigas, superat aquest límit es redueix la velocitat a 4kbps. Consumits 90 Megas a velocitat reduïda, es tallen les dades fins al mes següent

Tarifes aplicables en cas d’ús no raonable
Trucades a fixes i mòbils nacionals i itinerància en eurozona: 0,0551€/minut
Establiment de trucada: 0,1815€
Navegació nacional: 0,05€/Mega

Càrrecs addicionals en cas d’ús no raonable en itinerància en eurozona
Trucades a fixes i mòbils d’eurozona:
Navegació de dades: 0,009317€/Mega
SMS: 0,0121€/SMS

Resta de trànsit en cas d’ús no raonable
Es perdran els efectes de descomptes, promocions o abonaments aplicats. Es facturaran al client final tots els minuts i dades consumides segons les tarifes de consum no raonable, així com les quotes corresponents de la tarifa contractada, reservant-se IB-RED el dret a suspendre el trànsit de les línies afectades conforme a la legalitat vigent.

Consultar resta de tarifes: internacional, roaming  i números especials.


The reasonable conditions of use applicable to all IB-RED rates in force at any time, without exception, will be as indicated below:

In case of non-compliance with any of the abovementioned regulations, that is, in the event of unreasonable use, the rates for unreasonable use contained in the FLEXI STANDARD RATE will be applicable, without prejudice to the provisions of the Contract.


Calls to national landlines and mobile phones and Eurozone roaming: €0.0551/minute. Call set-up €0.1815
National SMS and Eurozone roaming: 0.1815/SMS
International SMS: €0.3025/SMS
National browsing and Eurozone roaming: €0.0363/MB, with a monthly browsing limit of 2 GB. After reaching this limit, the speed drops to 4 kbps. Once 90 MB has been consumed at reduced speed, the data is interrupted until the following month

Rates applicable in case of unreasonable use
Calls to national landlines and mobile phones: €0.30/minute. Call set-up €0.30
National browsing: €0.05/MBa

Rates applicable in case of unreasonable use of Eurozone roaming
Calls to Eurozone landlines and mobile phones:
Data browsing: €0.009317/MB
SMS: €0.0121/SMS

Rest of traffic in case of unreasonable use
the effects of discounts, promotions or bonuses applied will be lost. The End Client will be charged for all minutes and data consumed on the basis of the rates for unreasonable consumption, as well as the corresponding fees of the contracted rate. IB-RED also reserves the right to suspend the traffic of the affected lines in accordance with current legislation

Consult other rates: international, roaming and special numbers.


Die Vorschriften über den sinnvollen Gebrauch, die auf alle IB-RED-Tarife zu jedem Zeitpunkt ohne Ausnahme anwendbar sind, werden nachfolgend aufgeführt:

Bei Verletzung einer der vorstehenden Vorschriften, d. h. bei nicht sinnvollem Gebrauch, kommen die Tarife über den nicht sinnvollen Gebrauch zur Anwendung, die im STANDARDTARIF FLEXI enthalten sind, unbeschadet der Bestimmungen im Vertrag.


1 GB of data with 4G-compatible browsing limited to 16 kbps for all forms of national data and Eurozone roaming according to current legal conditions. Once the contracted data browsing is reached, or the month ends, the voucher expires • Voucher only applicable to lines with rates that include contracted browsing vouchers • Not proportional or self-renewable • Subject to reasonable conditions of use • Rate without continuity period.


1 Gigabyte Datenverkehr mit kompatiblem Surfen 4G begrenzt mit 16kbps bei allen nationalen Datenmodalitäten und Roaming in der Eurozone gemäß den geltenden gesetzlichen Bedingungen. Nach Überschreitung der abgeschlossenen Datenverbindungen oder am Ende des Monats wird das Abonnement unterbrochen • Abo nur anwendbar auf Linien mit Tarifen mit abgeschlossenem Surfabo • Nicht umlagefähig und selbsterneuernd • Es unterliegt den Vorschriften über den sinnvollen Gebrauch • Tarif ohne Mindestvertragsdauer.


Anrufe im nationalen Fest- und Mobilfunknetz und Roaming in der Eurozone: 0,0551€/Minute
Verbindungsaufbau: 0,1815€
Nationale SMS und Roaming in der Eurozone: 0,1815/SMS
Internationale SMS: 0,3025€/SMS
Nationales Surfen und Roaming in der Eurozone: 0,0363€/Megabyte mit einer Höchstgrenze von monatlich 2 Gigabytes. Bei Überschreitung dieser Grenze wird die Geschwindigkeit auf 4kbps verringert. Nach einem Verbrauch von 90 Megabytes mit reduzierter Geschwindigkeit wird die Datenverbindung bis zum folgenden Monat ausgesetzt

Anwendbare Tarife bei nicht sinnvollem Gebrauch
Anrufe im nationalen Fest- und Mobilfunknetz:
Verbindungsaufbau: 0,30€
Nationales Surfen: 0,05€/Megabyte

Zusatzbelastungen bei nicht sinnvollem Gebrauch beim Roaming in der Eurozone
Anrufe im Fest- und Mobilfunknetz der Eurozone:
Datenverbindung: 0,009317€/Megabyte
SMS: 0,0121€/SMS

Übriger Verkehr bei nicht sinnvollem Gebrauch
Die Auswirkungen von Nachlässen, Angeboten und angewandten Boni gehen verloren. Dem Endkunden werden alle verbrauchten Minuten und Datenverbindungen nach dem Tarif für nicht sinnvollen Gebrauch berechnet sowie die entsprechenden Beiträge des abgeschlossenen Tarifs, wobei sich IB-RED weiterhin das Recht vorbehält, den Verkehr der betroffenen Linien gemäß der geltenden Gesetzgebung zu unterbrechen.

Erfragen Sie die übrigen Tarife: internacional, Roaming und Sondernummern.

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