The fibre optic connections in Formentera of ib-red go through our own network. Both customer service and technical service by telephone and in person are attended to by ib-red personnel. Enjoy a direct and fast treatment.
We are from here and we can be found here. Hear a familiar voice.
100 Mb
29€/month
No minimum term
600 Mb
39€/month
No minimum term
1000 Mb
79€/month
No minimum term
Personal Assessor
We are happy to help you.
Formentera can now connect to ultra-fast broadband, just like in big cities.
It uses ib-red's fibre optic network in Formentera to ensure greater data transmission through fibre cables comprising glass wires that send light signals.
This ensures a fast, stable connection that also allows multiple devices to be connected at the same time.
We have 25 commitments to customer care, and they're all set out in writing.
We dedicate to you whatever amount of time is required. When we’re with you, we’re never in a hurry, we always have the time to discuss and listen to your needs. Dedication and attention yield the most effective results. Unrushed service.
Straightforward information before you sign up. Simple pricing system in which VAT is ALWAYS included.Know exactly how much you are going to pay.
Our competition is tough, multinationals with millions of customers in hundreds of countries... That's why we think more of you and are more available.Be served with dedication.
ib-red's fibre optic network brings internet to people and businesses throughout the Balearic Islands:
100 MB + 20 Gb
+ unlimited calls
600 MB + 20 Gb
+ unlimited calls
49 €/month
We don’t think about concealing our service clauses. The most important ones are shown at the beginning in large print.
Frequently Asked Questions
Fibre Optic offers symmetric connections with the same number of upload and download capacity. For example, when contracting the 100 Megas package you will get 100 Megas for uploading and 100 for downloading.
No. ib-red Fibre Optics is not subject to any contract or continuity period.
No. It is not obligatory. However, if you are interested, this product includes this service for free. Unlimited calls to national mobiles and landlines. You can keep your current house phone number, or we can provide you with a new one.
No. We use our own fibre optic network, deployed by ib-red and maintained by our team, all of whom live on the Balearic Islands.
This is beneficial for users, who do not have to pay a monthly landline fee (which is common in other operators). Set-up time is now shorter and customer care is handled directly by ib-red, dealing with both administrative and technical procedures in order to streamline all contact between customers and ib-red.
Administration processes are much simpler, and there is no need to waste time in call centres of multinational operators, which can be despairing.
We have a telephone helpline from 9 am to 7 pm Monday to Friday, and on Saturday to Sunday from 9 am to 2 pm and then 4 pm to 7 pm.
And, according to the latest statistics, the average time to resolve incidents in homes is 24 hours. We’re always trying to reduce times.
The helpline is a local 971 number, while the whole ib-red team lives on the Balearic Islands and therefore knows the region well.
Some of our customers and partners
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