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  • Individuals
  • Fibre optic 

Fibre optic

High speed internet connection and direct and fast customer service. At ib-red, proximity is a priority. We are from here and we are here. Listen to a voice close to you.

Fibre 100 Mb + Mobile 20 Gb

39€/month

Sign up + Installation free
Sign up + Installation conditions
  • Without permanence
  • Home call-out.
  • Fibre optic wire to inside the property (up to 100 metres).
  • Engineers' time (up to two and a half hours).
  • Set up the Wi-Fi router
  • Does not include landline, nor the possibility of having it.
Router included

Mobile with unlimited calls

Does not include landline

No minimum term

I want it

Fibre 600 Mb + Mobile 20 Gb

49€/month

Sign up + Installation free
Sign up + Installation conditions
  • Without permanence
  • Home call-out.
  • Fibre optic wire to inside the property (up to 100 metres).
  • Engineers' time (up to two and a half hours).
  • Set up the Wi-Fi router
  • Does not include landline, nor the possibility of having it.
Router included

Mobile with unlimited calls

Does not include landline

No minimum term

I want it
Contact

We are happy to help you.

 

    Why choose ib-red?

    We have 25 commitments to customer care, and they're all set out in writing.

    Discover the ib-red’s ‘Treat-you-well’ Plan
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    #4 No clock-watching

    We dedicate to you whatever amount of time is required. When we’re with you, we’re never in a hurry, we always have the time to discuss and listen to your needs. Dedication and attention yield the most effective results. Unrushed service.

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    #2 No surprises

    Straightforward information before you sign up. Simple pricing system in which VAT is ALWAYS included.Know exactly how much you are going to pay.

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    #11 We invest more effort in you than the big ones.

    Our competition is tough, multinationals with millions of customers in hundreds of countries... That's why we think more of you and are more available.Be served with dedication.

    Fibre optic coverage

    ib-red's fibre optic network brings internet to people and businesses throughout the Balearic Islands:

    The indirect fibre comes from a wholesaler. We deal with customers directly from ib-red, so we maintain our proximity character.

    Own ib-red fibre optic available in these towns.

    See towns Own fibre optic

    Our small print is not so small

    We don’t think about concealing our service clauses. The most important ones are shown at the beginning in large print.

    Read the conditions

    Frequently Asked Questions

    Indirect fibre is the fibre that telecommunications companies offer in specific locations where we do not yet have our own fibre deployed.

    This indirect fibre comes from a wholesaler. The agreement with the fibre wholesaler allows us to manage our dealings with customers, so we maintain the proximity we offer at ib-red because we are a 100% local company.

    This way we can continue to "treat you well": direct contact, dedicated attention, a 971 contact telephone number, you talk to residents in the Balearic Islands, no bureaucracy, clear prices...

    ib-red's own fibre optic is increasingly available in more and more towns and cities, but we offer fibre from another wholesaler where we have not yet deployed our own fibre.

    No. It has no continuity.

    It is not possible to have a landline with indirect fibre optic, so it does not include calls. However, you can contract some of our mobile tariffs.

    The router is included, it is free of charge. At the end of the contract it must be returned.

    With indirect fibre it is not possible to contract Static IP.

    It will depend on the technical feasibility of each domicile.

    You deal directly with ib-red. If you have any queries you should contact our customer service via telephone, presence or email. This facilitates all the procedures since we give a treatment of proximity with our customer service plan. See Treat-You-Well Plan.

    Frequently Asked Questions

    Some of our customers and partners

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    We call you for free

    We are happy to help you.