Fibre optic

Indirect fibre is the fibre that telecommunications companies offer in specific locations where we do not yet have our own fibre deployed.

This indirect fibre comes from a wholesaler. The agreement with the fibre wholesaler allows us to manage our dealings with customers, so we maintain the proximity we offer at ib-red because we are a 100% local company.

This way we can continue to "treat you well": direct contact, dedicated attention, a 971 contact telephone number, you talk to residents in the Balearic Islands, no bureaucracy, clear prices...

ib-red's own fibre optic is increasingly available in more and more towns and cities, but we offer fibre from another wholesaler where we have not yet deployed our own fibre.

Indirect fibre has three options:

1. If you contract Fibre + Mobile without permanence
2. If you contract only Fibre without permanence with setup and installation 100€ (VAT included)
3. If you contract only Fibre with a 12-month permanence without registration or installation, i.e. €0 (Free).

It is not possible to have a landline with indirect fibre optic, so it does not include calls. However, you can contract some of our mobile tariffs.

The router is included, it is free of charge. At the end of the contract it must be returned.

With indirect fibre it is not possible to contract Static IP.

It will depend on the technical feasibility of each domicile.

You deal directly with ib-red. If you have any queries you should contact our customer service via telephone, presence or email. This facilitates all the procedures since we give a treatment of proximity with our customer service plan. See Treat-You-Well Plan.